i, more than most people have a talent at understanding broken english, especially from asian countries, but lately i’ve had a hell of a time understanding some of the customer service people i’ve spoken with. last week, along with my laptop, i ordered a 2gb memory stick that i decided to return since i found it for about half the price on another site. the indian? lady that was assisting me, was very friendly and helpful, but i couldn’t for the life of me understand the details of what she was saying. it literally took 10 minutes for me to understand what the address was for me to return the memory stick to, and i’m still not sure if it’s going to ever get there. she said she’d send me an email with the information in it, but i never got one… then today she called and left a message asking if i had sent the package, and she would also send me an email and reply to that (since i don’t have her direct number)… anyway, i never got that email either. i’m sure she wrote my email address down wrong as i spelled it out :\